Award winning service

Chat via the app or website business days 8am-10pm and weekends 10am-8pm.

Average wait times of under a minute over the past year.

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Service gongs

Check out the latest awards the team have snagged.

  • 2023, 2024 Canstar Blue Most Satisfied Customers for Bundled Utilities
  • 2022 NZ Compare People’s Choice Award - Power
  • 2021, 2020 and 2018 Consumer People’s Choice award

But wait, there's more

  • 2021 Reader’s Digest Quality Service Award Gas & Electricity Provider
  • 2023, 2020 & 2017 Canstar Blue Most Satisfied Customers Award – Electricity

Other awards

We won the Deloitte Fast 50 – Fastest growing company in 2018, and we’ve kept that momentum ever since!

In 2020 the Charge - World’s Best Challenger Brand Award was added to the mantelpiece.

In 2021 we picked up the NZ Marketing Awards - Best In-House Marketing.

The 2023 NZ Compare Awards prize for Best Energy Innovation was up next, thanks to our handy Green Meter.

Anthony

Reliable and efficient service! Ka pai! Reliable and efficient service! Ka pai!

David

Dealing with electric kiwi is really easy, they are very quick to respond and their online staff are awesome to deal with. Dealing with electric kiwi is really easy, they are very quick to respond and their online staff are awesome to deal with.

Vinesh

Great customer service. Got the problem resolved on messager itself instead of a phone call. Great customer service. Got the problem resolved on messager itself instead of a phone call.

Roland

Great company, very friendly and just easy as to switch. Best solar buy back rates in NZ, and the free hour of power daily is just great. Great company, very friendly and just easy as to switch. Best solar buy back rates in NZ, and the free hour of power daily is just great.

Kerry

Have only heard good things about this company, so have decided to give them a try. So far they have promised to better my previous bills over Have only heard good things about this company, so have decided to give them a try. So far they have promised to better my previous bills over first year, so off to a good start. read more... read less...

Bysshe

Smooth, slick, and fairly priced. Hour of power is awesome! Smooth, slick, and fairly priced. Hour of power is awesome!

Mike

Electric Kiwi is a fantastic company to deal with, it's easy to find prices and the best plan for you on their website, we are still paying %40 Electric Kiwi is a fantastic company to deal with, it's easy to find prices and the best plan for you on their website, we are still paying %40 less for power than when we joined over 3 years ago read more... read less...

Joanna

Signed up online, it was really quick and easy to do. Clear instructions to follow and good communication via email. Signed up online, it was really quick and easy to do. Clear instructions to follow and good communication via email.

Mobile

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Power

Cheaper off-peak power, no contracts, plus our famous free Hour of Power every day.

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Broadband

Fast speeds at a fair price, without any sneaky contracts or notice periods.

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