Award winning service

Average wait times under a minute via the website or app.

Chat is open on business days 8am to 10pm, and weekends 10am to 8pm.

Satisfied customers

We’re proud winners of the Canstar Blue Most Satisfied Customers for Electricity 2023.

After taking out the same award in 2020 & 2017, it’s great to have it back on the mantelpiece.

Even better still, we also
came away with the Canstar Blue Most Satisfied Customers for Bundled Utilities award in both 2023 and 2024.

Our service

That isn’t where it ends though, in 2021, 2020 and 2018 we took home the Consumer People’s Choice award.

The Reader’s Digest Quality Service Award 2021 – Gas & Electricity Provider, & the NZ Compare People’s Choice Award - Power 2022 are just a couple of other awards we’ve snagged along the way.

Other awards

We won the Deloitte Fast 50 – Fastest growing company in 2018, keeping that momentum ever since!

In 2020 the Charge - World’s Best Challenger Brand Award was added to the collection.

We also scooped up the prize for NZ Marketing Awards - Best In-House Marketing in 2021.

The 2023 NZ Compare Awards prize for Best Energy Innovation was up next, thanks to our handy Green Meter.

Our social media

The latest offers, highlighting issues in the power industry, plus more than a few laughs. There’s even chances to win.

Go and follow us to see what’s happening at Electric Kiwi.




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