Our Service Promise
We're here to make power, broadband and mobile better.
That means great service every time, and plans that are fair, flexible and designed to save you money.
Award Winning Service
Check out the some of awards the team have snagged.
- 2023, 2024, 2025, 2026
Canstar Most Satisfied Customers Award - Bundled Utilities - 2022 NZ Compare People’s Choice Award - Power
- 2024 NZ Compare People’s Choice Award - Mobile
- 2024 NZ Compare Best Customer Support – Power
- 2021, 2020, 2018 Consumer People’s Choice award
- 2025, 2023, 2022, 2021 Reader’s Digest Quality Service Award Gas & Electricity
- 2025, 2023, 2020 & 2017 Canstar Most Satisfied Customers Award – Electricity
Other awards
We won the Deloitte Fast 50 – Fastest growing company in 2018, and we’ve kept that momentum ever since!
In 2020 the Charge - World’s Best Challenger Brand Award was added to the mantelpiece.
In 2021 we picked up the NZ Marketing Awards - Best In-House Marketing.
The 2023 NZ Compare Awards prize for Best Energy Innovation was up next, thanks to our handy Green Meter.
Kiwis helping Kiwis
The shiny awards are nice, but what matters most is making things easy for you. See our Consumer Care page for more.
Our NZ-based team is here to help, seven days a week.
Kiwi Mobile
Flexible plans designed to save you moolah. Everything you need, without the fluff.
That's better.
Power
Cheaper off-peak power, no contracts, plus our famous free Hour of Power every day.
That's better.
Broadband
Fast speeds at a fair price, without any sneaky contracts or notice periods.