Frequently asked questions

Got a question? We have the answers.


  • I have a billing query, how should I contact Electric Kiwi?

    Take a quick look at our contact us page for an overview of how to get in touch. If you are a customer, Login to your Electric Kiwi account and message us via Live Chat, or send us a Support Request from your account. If you are not an Electric Kiwi customer then queries should be directed to