Frequently asked questions

Got a question? We have the answers.

Electric Kiwi Services

  • I can't Login to my account, who do I contact?

    If you have forgotten your password, simply click the 'Forgot password?' link under the login box on the website login page or within the App and enter the email address linked to your account. Instructions to reset your password will then automatically be sent to that email address.

    If you are still having trouble logging in, please email with your name, the property address connected to Electric Kiwi, and 'Login issue' in the subject line so that we can resolve the issue as quickly as possible.