Frequently asked questions

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Rates and Pricing

  • I'm currently on a controlled plan - will this change when I sign up to Electric Kiwi?

    Controlled supply means that there is a separate electricity supply to your hot water cylinder which your lines company can switch off for short periods during the day. The lines company passes on a reduction in your bill when you allow appliances to be switched off, regardless of whether the supply is ever turned off or not.
     
    When you sign up to Electric Kiwi, we search the Electricity Authority's nationwide database to determine what set up you have. You'll automatically be allocated the best rates we have for this set up, which will mean your rates will be lower if you have controlled supply.