Frequently asked questions
Electric Kiwi's electricity is delivered to your home on the same electricity grid the big guys use and is generated by the same power stations. The reliability of your electricity supply doesn’t change whether you are with Electric Kiwi or another retailer.
Forgot your password? Click on ''Forgot your password'' to be emailed a secure link for password reset. Alternatively, send us an email at info@electrickiwi.co.nz and we can help you out.
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Your Electric Kiwi account does not have a property connected right now. If you'd like to connect a property to your account simply contact us and we'll get you sorted.
Whoops! We just tried to find your connection address in the National Electricity Registry but it looks like their system is not responding for some technical reason. You're best to try again shortly, or send us a note and we'll help get you sorted. Thanks!