Frequently asked questions

Got a question? We have the answers.

Electric Kiwi Services

  • What if I don't receive Electric Kiwi emails?

    If you are not receiving emails from Electric Kiwi, please try the following:

    1/ Check your email Junk folder for emails from Electric Kiwi;
    2/ Mark the Electric Kiwi email as "Not Junk";
    3/ Add to your "Safe Senders" list or address book.

    Learn more about adding Safe senders or an email to your address book here.

    If you still don't receive our emails or need any assistance, please contact us.