Frequently asked questions

Got a question? We have the answers.

Smart Meters

  • How do I know whether I have a smart meter?

    The quickest way to find out whether you have a smart meter is to enter your address in the box on our homepage. If you have a smart meter, we'll let you know. If you don't have a smart meter you'll see a message explaining you're unable to join Electric Kiwi until one is installed.