Frequently asked questions

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Rates and Pricing

  • I live in the Mainpower region, do I still get my rebate?

    Many customers in the Mainpower network region, which covers North Canterbury from Kaiapoi to Kaikoura (including Rangiora and Hanmer Springs), receive a rebate for all usage. This rebate is automatically applied to your account via your usage charges. This means that customers in both the Mainpower network area and in the old Kaiapoi Electricity network area effectively pay the same overall rates for their usage.