Frequently asked questions

Got a question? We have the answers.

Electricity Supply

  • I'm planning a new smart meter installation for my house, and I am not an existing Electric Kiwi customer. Can I join Electric Kiwi?

    Electric Kiwi cannot connect new smart meters to your local lines company at this time. That means, if you have recently built a home, or are conducting renovations that require a 'new electricity connection' you will need to sign up with another power company first.

    If you already have a smart meter installed and operating with another power company today, then your good to go right now.

    Just drop us a line if in doubt.