Frequently asked questions

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Rates and Pricing

  • Are there additional costs if I request Electric Kiwi to do something special?

    There are additional costs if you request Electric Kiwi to do something special. The list below outlines these service costs (incl GST).


    On site disconnection   -   $70
    Smart meter disconnection   -   $20
    On site reconnection   -   $70
    Smart meter reconnection   -   $20
    Site visit   -   $70
    Smart meter test   -   $145
    Smart meter replacement   -   $145
    Manual smart meter download   -   $145
    Bond   -   $145
    Credit refund (per refund of a full or partial credit balance)   -   $15
    Broken payment arrangement fee   -   $30