Frequently asked questions

Got a question? We have the answers.

Rates and Pricing

  • Will my electricity pricing change?

    Electric Kiwi provides the lowest cost electricity possible to our customers.Delivering electricity to a property incurs network, metering and regulatory charges plus the cost of the electricity itself. As an electricity retailer, Electric Kiwi pay all these costs on behalf of our customers.

    The largest proportion of these costs are network charges. These are Government regulated and change each year on the 1st of April. Accordingly, Electric Kiwi's rates are likely to change around this time too.

    If Electric Kiwi adjust rates, we'll give you plenty of notice and be clear about the reason for the change. Don't worry, sometimes a rate change may mean your rates go down. Electric Kiwi will pass any savings directly to you.