Get your Orbi connected
Don't let its small size fool you, the Orbi packs quite the punch!
Just follow the easy set up steps below to get up and running.
What’s in the box?
A - Netgear Orbi Modem
B - Ethernet (for ONT)
C - Power cable
Modem installation
- Plug the Ethernet cable into the WAN port on your modem & plug the other end into the port labelled GE1 or LAN1 on your ONT (the fibre box usually found on your wall).
- Connect the power adapter and turn your modem on at the wall.
- Now just download the Orbi app below for easy WiFi setup.
Connecting to your Wi-Fi
Once the modem is connected, it’s best to download the Orbi app to set up your WiFi. Alternatively, scan the QR code on the front of the modem to quickly connect, or:
- Go to the Wi-Fi settings or network finder on your device.
- Enter the Wi-Fi network and Password on the front of the modem.
Download the Orbi app
Use the Orbi app to set up, and get the most from your WiFi connection - it’s packed full of features.
Change passwords, share login details with guests, monitor your usage, set up parental controls, and more.
Compatible with Amazon Alexa and Google Assistant.
Orbi app guide
Check out our dedicated Orbi set up guide, which includes some more in-depth instructions on set up via the app.
Adding a mesh satellite
If your property is especially large, you may have ordered an extra mesh unit to connect to your router.
It's best to fully install your main router first, then “add on” any satellites afterwards.
Check out our mesh network setup guide for more info.
Ethernet connections
To connect via Ethernet, plug an extra Ethernet cable into any of the Ethernet ports on the modem and plug the other end into your device (e.g. PC, TV, or game console).
Product Care & Safety
- Do not cover modem or restrict airflow to vents.
- Do not place the modem in direct sunlight or heat.
- Do not tamper or open the modem.
- Please keep it away from moisture and water.
Changing your Wi-Fi username & password
Once your device is connected to the internet, you can change your Wi-Fi username & password via the Orbi app.
- Launch the Orbi app from a device that is connected to your WiFi network.
- Enter your user name and password, then tap SIGN IN. The dashboard will now display.
- Tap WiFi Settings.
- Type your new SSID in the WiFi Network Name (SSID) field.
- Type your new password in the Network Key (Password) field.
- Tap SAVE.
- Your new username/password will now be set up and ready to go.
If you'd like to update these details manually without the app, see our FAQ's below.
Setup FAQs
For the smoothest experience, we'd recommend using the Orbi app when possible. But if you'd like to get into the nitty gritty, the full guide can be found on the Netgear website.
You can definitely do this if required. Keep in mind this is generally only needed to access advanced settings - so we'd advise to only use this option if you're well versed in that kind of thing.
The login details would be as follows:
- Login = https://orbilogin.com (192.168.1.1)
- Password = what you created during the app setup process
If you have a server in your home network, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
To do this, follow the below steps after manually logging into your Orbi router:
- Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
- Leave the Port Forwarding radio button selected as the service type.
- In the Service Name menu, select the service name.
- For the ServerIP Address field, enter the IP address of the computer that will provide the service, then click the "add" button.
- Click the "add custom service" button. The Ports - Custom Services page will display.
- In the Protocol menu, select the protocol. If you are unsure, select TCP/UDP.
- In the External Port range field, enter the port numbers, and then the "add" button.
This can be done by following the below steps. Bear in mind this will delete any personalized settings such as your network name (SSID) and password
- Make sure your Orbi device is powered on.
- Using a paper clip or similar object, press and hold the Reset button until the Power LED on your Orbi device blinks amber.
- Your router will now be reset.
We'd recommend doing this via the app, but if you don't have access to mobile device or tablet follow the below steps:
- Launch a web browser from a computer that is connected to your Orbi network.
- Enter https://orbilogin.com. A login window will then appear.
- You'll then need to enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
- When the homepage appears, select "wireless"
- To change the network name (SSID), type a new name in the Name (SSID) field.
- To change the password, type a new password in the Password (Network Key) field.
- Click the Apply button to save your settings.
Note that once these details are changed, you may need to reconnect any other devices to your network.
We recommended that you download the app if you can, as it's generally much easier to set up this way (and easier for the team to help with any potential issues in future if you need it).
If needed, you can complete the set up and change your password via your web browser. Just follow these steps:
- Connect to Orbi Wi-Fi – On your device, go to your network settings and connect to the Orbi Wi-Fi name (even if it shows "no internet" — that’s okay for now).
- Open your browser – Launch a web browser like Chrome, Safari, or Firefox.
- Visit the Orbi login page – In the address bar, type either "192.168.1.1" or "orbilogin.net" and press Enter.
- Start manual setup – You should land on the Netgear page. Look for and click: "If you don't have a compatible smartphone, click here" — this will begin the manual setup.
- Welcome screen – Accept the terms and click Next.
- Internet check – Your Orbi will automatically check the internet connection. Click Next.
- Skip satellite setup – Choose to skip setting up satellites for now (you can do this later via the app). Click Next.
- Create admin account – Set a secure admin password and two security questions. Click Next.
- Wi-Fi settings – You can customise your Wi-Fi name and password now, or leave the default settings (shown on a sticker on the bottom of your Orbi device). Click Next.
- Configure – Your Orbi will now configure your connection. Once complete, click Next.
- Firmware update – Orbi will check for updates. You can update now or skip and do it later via the app (updating is recommended). Click Next.
- Final checks – Let Orbi finish a few last checks.
- Optional: Netgear account – You can sign in, create an account, or choose to skip this step. If skipping, click the X in the top right corner to close.
Your Orbi should now be set up and ready to use. Open a new browser tab and try searching something like "weather" or "news" on Google. You can also test other apps to confirm your connection is working properly.
Still having trouble?
If you have any issues getting your broadband up and running, feel free to get in touch with us on live chat.