Current Promotional Terms and Conditions
Electric Kiwi is currently running these promotions.
- General competition and giveaway terms
- Pinky Promise Broadband Offering
- 6 Months Half Price Promotion (Mobile)
- Free Sundays for your first 12 months (Power Only)
- Pinky Promise 6 months half price (Mobile only)
Please see our prior promotional terms and conditions page for our previous offers.
1. General competition and giveaway terms
Effective from 1 August 2024
Promotion
1.1. By participating in any competition or giveaway advertised by Electric Kiwi on its website, Instagram or Facebook page and/or other social media channels, radio, TV, online or in any other channel you are deemed to have accepted these general terms and conditions.
1.2. These general terms and conditions are subject to any additional terms and conditions for the competition. The additional terms and conditions will prevail in the event of a conflict with any of these general terms and conditions.
1.3. All competitions are not sponsored or endorsed by any platforms like Facebook or Instagram unless clearly stated otherwise. By entering, you release any advertising platforms from all liability related to Electric Kiwi competitions.
1.4. Unless stated otherwise, only Electric Kiwi customers can enter. Specific competitions may be for certain customer segments, which will be detailed in the competition announcement. Employees of Electric Kiwi as well as their agents, contractors, consultants, and families, are not eligible to enter.
1.5. To enter, follow the instructions in the competition advertisement by Electric Kiwi.
1.6. To be eligible to win certain competitions, you must be a New Zealand resident, 18 or older, and meet any other specified requirements.
1.7. The competition’s opening and closing dates will be specified in its advertisement, which could be on social media, on TV, etc.
1.8. Electric Kiwi is not responsible for late, lost, or misdirected entries or technical issues that delay or prevent entry.
1.9. All entries become the property of Electric Kiwi and will not be returned.
1.10. Winners will be drawn as specified in the competition advertisement, and prizes will be distributed as advertised. Electric Kiwi accepts no responsibility for any prize winner's enjoyment of the prize or any other costs and expenses related to the prize (including any travel-related costs, unless otherwise specified in the competition advertisement).
1.11. Entries must not contain offensive, inappropriate, or unlawful content.
1.12. Electric Kiwi will try to notify winners by email, social media, text, or phone. If we can't reach a winner within three days, we may select a new winner. We might also use other ways to contact winners.
1.13. Prizes can't be transferred, exchanged, or turned into cash. Electric Kiwi isn't responsible for any lost or destroyed entries or prizes.
1.14. By accepting the prize, winners agree to be photographed and/or interviewed, and for their name, city, entry, photos, and interviews to be used by Electric Kiwi for promotional purposes without compensation. This can include Electric Kiwi’s website, direct and social media.
1.15. Electric Kiwi’s decisions about the competition are final, and no correspondence will be entered into.
1.16. Electric Kiwi reserves the right to cancel or amend these terms and any challenge instructions without notice.
1.17. Electric Kiwi is not liable for any issues arising directly or indirectly from the competition, as permitted by law.
1.18. Any personal information collected will be managed according to Electric Kiwi’s Privacy Policy. You have the right to access, update, and correct your information.
2. Pinky Promise Broadband Offering
Effective from 10 April 2025 to 31 July 2025
Promotion
2.1. Free refurbished Netgear Orbi RBR350 modem for customers who join Electric Kiwi Broadband from 10 April 2025 selecting the Pinky Promise modem offer.
2.2. To be eligible for this offer:
- You must be a new Electric Kiwi Broadband customer.
- You must already have fibre installed at your address.
- You must intend to stay with us for a year.
2.3. You will receive a refurbished modem in good-as-new condition.
2.4. This is not a fixed term commitment or contract — we'll take your word for it. So there will be no penalties if you break your promise and exit early.
2.5. We reserve the right to withdraw or amend the offer or offer period at any time.
2.6. While stocks last.
2.7. This offer is in place until 31 July 2025.
2.8. Electric Kiwi Hardware Supply Terms apply (except in relation to payment).
3. 6 Months Half Price Promotion (Mobile)
Effective from 8 May 2025 to 30 June 2025
Promotion
3.1. The 6 months half price Kiwi Mobile offer (Offer) is available to new Kiwi Mobile customers who sign up to Kiwi Mobile before 30 June 2025 (Offer Period).
3.2. ‘6 months half price’ means half your costs for the first six months of Kiwi Mobile Plan from the date of Activation (the Offer Period). After the Offer Period, you will be charged the full cost of your Plan.
3.3. The Offer applies to the cost of your Plan on every max speed data tier. It includes plan allocated minutes and texts to NZ and Aussie standard numbers. It does not apply to things like roaming, premium numbers and MMS, international calls & texts, add-ons, or any other expenditure incurred on your mobile Account. Terms and Conditions and Fair Use Policy apply.
3.4. A mobile Connection/number is only eligible to receive the Offer once. A customer cannot leave and rejoin and get this Offer again. If a Connection is subsequently linked as a Buddy to a Primary Account Holder’s Account, this does not reset the 6 months half price period.
3.5. The reference to 6 months is for 182 days.
3.6. The Offer will be applied on your Kiwi Mobile Account. If you are a Buddy connected to a Primary Account Holder’s Account, the Offer will be applied against the Primary Account Holder’s Account as they are responsible for all Charges on the account.
3.7. The Offer is not transferable, refundable or redeemable for cash.
3.8. By participating, you acknowledge you have read and accepted these Offer Terms and Conditions.
3.9. These Offer Terms and Conditions should be read together with other applicable terms and conditions including the General Mobile Terms and Special Terms applicable to your plan.
3.10. Electric Kiwi reserves the right to withdraw or amend the Offer or Offer Period at any time.
3.11. Defined terms have the meaning given to them in other Electric Kiwi terms and conditions, including the General Terms and Choice Plan Special Terms.
4. Promotional special terms – Free Sundays for your first 12 months (Power Only)
Effective from 27th June until 31st July
Promotion
4.1. This offer is only available to new Electric Kiwi power customers who join on the Go250 plan between 27 June and 31 July 2025.
4.2. To be eligible for Free Sundays for a property, you must be eligible for power with Electric Kiwi.
4.3. We reserve the right to withdraw or amend the offer or offer period at any time.
4.4. Free Sundays only applies to power usage charges. It does not cover:
- The daily fixed charges for power.
- Any mobile and broadband charges.
4.5. The 12 month period begins from the date you join the Go250 plan.
4.6. This offer is in place until 31 July 2025.
4.7. Free Sundays will be automatically applied to your bill and itemised on your invoice.
4.8. If you switch to another retailer or cancel your Go250 plan (including move to another Electric Kiwi plan) during the 12 month period, you forfeit any remaining Free Sundays entitlement.
5. Pinky Promise 6 months half price (Mobile only)
Effective from 1 July 2025 to 31 August 2025
Promotion
5.1. The 6 months half price Kiwi Mobile offer (Offer) is available to new Kiwi Mobile customers who sign up to Kiwi Mobile before 31 August 2025 (Offer Period) and Pinky Promise to stay with us for 12 months.
5.2. To be eligible for this offer:
- You must be a new Kiwi Mobile customer.
- You must intend to stay with us for a year.
5.3. ‘6 months half price’ means half your costs for the first six months of Kiwi Mobile Plan from the date of Activation (the Offer Period). After the Offer Period, you will be charged the full cost of your Plan.
5.4. The Offer applies to the cost of your Plan on every max speed data tier. It includes plan allocated minutes and texts to NZ and Aussie standard numbers. It does not apply to things like roaming, premium numbers and MMS, international calls & texts, add-ons, or any other expenditure incurred on your mobile Account. Terms and Conditions and Fair Use Policy apply.
5.5. Your Pinky Promise is not a fixed term commitment or contract — we'll take your word for it. So there will be no penalties if you break your promise and exit early.
5.6. We reserve the right to withdraw or amend the offer or offer period at any time.
5.7. The reference to 6 months is for 182 days.
5.8. The Offer will be applied on your Kiwi Mobile Account. If you are a Buddy connected to a Primary Account Holder’s Account, the Offer will be applied against the Primary Account Holder’s Account as they are responsible for all Charges on the account.
5.9. A mobile Connection/number is only eligible to receive the Offer once. A customer cannot leave and rejoin and get this Offer again. If a Connection is subsequently linked as a Buddy to a Primary Account Holder’s Account, this does not reset the 6 months half price period.
5.10. The Offer is not transferable, refundable or redeemable for cash.
5.11. By participating, you acknowledge you have read and accepted these Offer Terms and Conditions.
5.12. These Offer Terms and Conditions should be read together with other applicable terms and conditions including the General Mobile Terms and Special Terms applicable to your plan.
5.13. Electric Kiwi reserves the right to withdraw or amend the Offer or Offer Period at any time.
5.14. Defined terms have the meaning given to them in other Electric Kiwi terms and conditions, including the General Terms and Choice Plan Special Terms.
5.15. This offer is in place until 31 August 2025.