Stay connected
Even when you're abroad.
No setup or extra headaches. It kicks in as soon as you hop off the plane.
Bring your NZ plan with you for $8/day in over 100 destinations.
Roaming info
No extra setup, we've got you sorted - in these countries your $8/day roaming springs into action as soon as you use data, send a text, or make a call abroad.
Full list of destinations:
A
Australia
Anguilla
Antigua & Barbuda
Argentina
Aruba
Austria
Barbados
B
Belgium
Bermuda
Brazil
British Virgin Islands
Bulgaria
C
Canada
Cayman Islands
Chile
China
Colombia
Cook Islands (additional $1.15/min to receive calls^)
Costa Rica
Cote D'Ivoire (Ivory Coast)
Croatia
Cyprus
Czech Republic
D
Denmark
Dominica
Dominican Republic
E
Ecuador
El Salvador
Estonia
F
Fiji (additional $1.15/min to receive calls^)
France
G
Germany
Ghana
Greece
Grenada
Guatemala
Guernsey (covered by UK)
Guyana
H
Haiti
Hong Kong
Hungary
I
India
Indonesia
Ireland
Isle of Man (covered by UK)
Israel
Italy
J
Jamaica
Japan
Jersey (covered by UK)
K
Kenya
L
Latvia
Liechtenstein
Lithuania
Luxembourg
M
Macau
Macedonia
Malaysia
Malta
Mexico
Mongolia
Montenegro
Montserrat
Morocco
N
Nauru (additional $1.15/min to receive calls^). Covered by Digicel Fiji.
Nepal
Netherlands
Norway
P
Panama
Papua New Guinea (additional $1.15/min to receive calls^)
Peru
Philippines
Poland
Portugal
Puerto Rico
Q
Qatar
R
Romania
S
Samoa (additional $1.15/min to receive calls^)
San Marino
Saudi Arabia
Serbia
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Sweden
Switzerland
T
Taiwan
Thailand
Tonga (additional $1.15/min to receive calls^)
Turkey
Turks & Caicos
U
United Arab Emirates
United Kingdom
United States
Uruguay
V
Vanuatu (additional $1.15/min to receive calls^)
Vatican
Vietnam
Max speeds limited to 300kbps
Anguilla, Antigua & Barbuda, Barbados, British Virgin Islands, Montserrat, Morocco, Cayman Islands, Cyprus, Dominica, Grenada, Saint Kitts and Nevis, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Guyana, Turks & Caicos, Jamaica.
For the destinations listed below, the following calling and text roaming rates apply:
- $3.45 per minute to call anywhere in the world**
- $1.15 per minute to receive any call
- $0.91 a text sent to anywhere in the world**
**Does not include premium or satellite numbers.
To use roaming data in these destinations, you’ll need to purchase a 500MB Roaming Add-on for $57. You’ll be prompted to do this in the welcome text we send you when you arrive in your destination. The data pack will give you access to 500MB of roaming data for 30 days. Just drop us a line ahead of time if you'd like to set this up before you go.
Destinations included in the $57 Roaming Add-On:
Afghanistan
Albania
Algeria
Angola
Armenia
Bahamas
Bangladesh
Belarus
Belize
Benin
Bolivia
Botswana
Brunei
Burundi
Cambodia
Cameroon
Congo
Democratic Republic of the Congo
Egypt
Faroe Islands
Finland
French Guiana
French Polynesia
Gabon
Gambia
Georgia
Gibraltar
Greenland
Guadeloupe
Guam (Northern Mariana Islands)
Guinea Bissau
Guinea Conakry
Honduras
Iceland
Iraq
Jordan
Kazakhstan
Kiribati
Kosovo
Kuwait
Kyrgyzstan
Laos
Liberia
Martinique
Moldova
Mozambique
Myanmar
Nicaragua
Nigeria
Oman
Pakistan
Palestine
Paraguay
Rwanda
Sierra Leone
Solomon Islands
South Sudan
Sri Lanka
Sudan
Tajikistan
Timor Leste
Uganda
Uzbekistan
Yemen
Zambia
Zimbabwe
Though data is not available in these countries, the charges for calls and texts are as below:
$3.45/min to make calls (excluding premium numbers); $1.15/min to receive calls; 91c to send texts (excluding premium numbers)
No data countries
Azerbaijan
Bhutan
Bosnia & Herzegovina
Cape Verde
Cuba
Djibouti
Equatorial Guinea
Lebanon
Lesotho
Maldives
Mali
Mauritius
Namibia
New Caledonia
Niger
Sao Tome and Principe
Seychelles
Suriname
Tanzania
Trinidad & Tobago
We're unable to provide any service in the below countries:
American Samoa
Andorra
Bahrain
Burkina Faso
Central African Republic
Chad
Comoros
Eritrea
Ethiopia
Falkland Islands
Iran
Libya
Madagascar
Malawi
Marshall Islands
Mauritania
Mayotte
Micronesia
Monaco
Netherlands Antilles
Niue
North Korea
Palau
Pitcairn
Reunion
Russian Federation
Saint Helena
Saint Pierre and Miquelon
Senegal
Somalia
Swaziland
Syria
Togo
Tunisia
Turkmenistan
Tuvalu
Ukraine
Venezuela
Wallis and Futuna
Western Sahar
When roaming in Fiji, Cook Islands, Western Samoa, Vanuatu, Tonga and Papua New Guinea it costs $1.15 per minute to receive calls on your device. Calls rounded up to next whole minute. In most cases it's best for you to call your family and friends. Nauru is covered by Digicel Fiji.
Make sure to turn your devices Network Search mode to Auto
- On Android devices => Settings > Connections > Mobile Networks > Network Mode > Select 5G/4G/3G/2G (auto connect)
- On iPhones => Settings > Mobile Data > Network Selection > Turn on ‘Automatic’
Kiwi Mobile leverages the 2Degrees network. Details of the networks that provide roaming networks for 2Degrees overseas can be found on their website.
- Double check that you are travelling to one of our 100+ Daily Roaming destinations where you can use with your NZ plan for just $8/day.
- If you aren’t in a Daily Roaming destination, choose to text rather than call; or use WiFi Calling
- Limit potentially high data usage apps like sending emails, browsing social media and streaming music; this is where most of your roaming costs may come from. You can disable data usage for certain apps in your mobile's settings before you go.
- Make use of free public WiFi where available
- When WiFi is available, use WiFi Calling
- Download maps and online documents before you travel so you don't have to use data to access them when you arrive
- If it’s cheaper to make a call from your destination than to receive a call, we suggest asking your friends, family and colleagues to send you a text and let them know you’ll call them back whenever possible
All calls will be charged on a per minute basis and will be rounded up to the next whole minute. Please note that all roaming rates are GST exempt.
Rate – Per MMS or SMS (as applicable)
Calling
$5.05 per minute*
Receiving calls
$1.15 per minute*
Sending texts
$0.91 per text
Data
Data roaming is not available
* All calls charged on a per minute basis and rounded up to the next whole minute. Cruise ship and In-flight roaming rates exclude calling and texting premium rate and satellite phone numbers. Roaming is not available on all vessels or aircraft, please check availability with your cruise or flight provider.
If you have a device that is compatible with HD Mobile Calling or WiFi Calling, you may also be able to use calling/texting services on WiFi Calling and be charged at your standard call rates.
Just a heads-up—some countries, like the USA and Australia, are shutting down their 3G networks. In Australia, all 3G networks will be off as of 28 October 2024. If your phone isn’t up-to-date, you might not be able to use voice services while roaming. To avoid any hassles, make sure your phone supports VoLTE roaming before you go.
Full terms and conditions for roaming with Kiwi Mobile can be found at electrickiwi.co.nz/legal/mobile/roaming