Here to help
Got a burning question? Dive in to our FAQ's page.
Otherwise, we're free for a yarn on live chat via the website or app.
Chat is open on business days 8am to 8pm and weekends 10am to 6pm.
Be back soon
The best way to reach us during opening hours is Live chat, but we're currently offline.
Chat is open on business days 8am to 8pm and weekends 10am to 6pm.
Got a burning question? Dive in to our FAQ's page.
Consumer Care
Here at Electric Kiwi, we are committed to delivering great customer service.
We were born out of a mission to do things better. We treat our customers with fairness, transparency and provide proactive support.
Find out more about our approach to consumer care and our Consumer Care Policy.
Other contact options
Send a message
Send us a message with your query and we will get back by email.
Facebook
You can send us a message on Facebook
Request a callback
If you would prefer to talk on the phone, let us know and we'll get back to you between 9am-5pm on weekdays.