Below are the terms that apply to our Choice Plan. Check out our full mobile terms at electrickiwi.co.nz/legal/mobile.
By signing up to this plan you agree to these plan terms (including any updates).
All prices quoted in these terms are inclusive of GST.
Service Description
The Choice Plan is a standalone mobile service for personal customers.
Availability
Kiwi Mobile is available throughout New Zealand via the 2degrees network. For an updated map of locations Kiwi Mobile service is available see electrickiwi.co.nz/mobile/coverage.
Service Charge
| Plan | Charge | Period | Data allowance |
|---|---|---|---|
| Choice | $1.30 | per day | Up to 5GB max speed data |
| Choice | $1.60 | per day | Up to 10GB max speed data |
| Choice | $1.90 | per day | Up to 20GB max speed data |
| Choice | $2.00 | per day | Up to 40GB max speed data |
| Choice | $2.10 | per day | Unlimited max speed data |
Your daily charge starts at $1.30 at the beginning of each monthly data cycle. When you use up your max speed data, you can choose to:
> Keep using endless data at reduced speeds of 1.2Mbps, with no change to your daily charge
> Level up to the next tier for more max speed data, and pay that tier's daily charge for the rest of your data cycle
Prices include GST and exclude any discounts. Prices are current as at May 2026 and are subject to change. For current pricing and more on how the Choice Plan works, see electrickiwi.co.nz/mobile/how-it-works.
Average Monthly Price*
| Plan | Max speed data used in the month | Average Monthly Price (rounded up to the nearest dollar) |
|---|---|---|
| Choice | 5GB | $40 per month |
| Choice | 10GB | $44 per month |
| Choice | 20GB | $51 per month |
| Choice | 30GB | $54 per month |
| Choice | 40GB | $56 per month |
*Average monthly prices above 5GB apply when you choose to level up for more max speed data. They're estimates, assuming max speed data usage is spread evenly across an average monthly data cycle of 30.42 days. If more than 40GB of max speed data is used in the month, the average monthly price will depend on the amount of data used based on the charge set out above.
The Choice plan includes unlimited calls and texts to standard New Zealand and Australian numbers. This is subject to our Fair Use Policy and special plan terms which can be found at electrickiwi.co.nz/legal/mobile/fair-use-policy and electrickiwi.co.nz/legal/mobile/choice-special-terms.
Additional data charges
For any additional charges such as international calls, MMS, Premium SMS, in flight and cruise ship roaming see electrickiwi.co.nz/mobile/charges.
For general roaming info, see electrickiwi.co.nz/mobile/roaming.
Set Up Charges
Not Applicable.
Network performance
Mobile network performance can be affected by many factors, so the speeds and coverage you experience may vary. Your ability to connect to the network can depend on:
Kiwi Mobile uses the 2degrees network, which covers 98.5% of the places Kiwis live and work.
For more info on coverage, see electrickiwi.co.nz/mobile/coverage. For tips on improving your connection, see electrickiwi.co.nz/mobile/troubleshooting.
If the Mobile Services are unavailable for any reason, we will endeavour to work with the relevant Network Providers or service providers to restore them as soon as possible.
Minimum Contract Period
The Kiwi Mobile Choice Plan has no minimum fixed term.
Early Termination Fee
Not applicable.
Notice period
Not applicable.
Other Requirements
Not applicable.
Traffic Management
We may use traffic prioritisation policies for our plans at any time to improve the overall performance amongst our customers.
For more information on this, see our general Mobile Terms and conditions.
Service Restrictions
Not applicable.
Fair Use Policy
Our Fair Use Policy has been developed by reference to average customer profiles and estimated customer usage of our services. From time to time, we and/or our network providers may monitor usage patterns.
For a full breakdown of these terms see our Mobile Fair Use Policy.
Complaints
Information about our complaints process is set out at clause 18 of our Mobile General Terms and conditions.
If for any reason you are not happy with any aspect of the products or services we provide you, we'd love the opportunity to put things right. Please reach out to us using the details below:
All of this information, and more, is also available at electrickiwi.co.nz/support. The best way to contact us is via live chat
Electric Kiwi (Kiwi Mobile) is a member of the Telecommunication Dispute Resolution (TDR) Scheme.
Visit the TDR website at tdr.org.nz