Electric Kiwi is an independent digital electricity company. As an independent, we’re here to give the status quo a shake. We believe Kiwis should be getting more from their electricity provider, while doing and paying less.
When starting out, we saw that electricity options were, in many cases, unnecessarily complex. Multiple discounts, joining specials and one-off deals clouded the real price. And though smart meters were being rolled out across the country, few providers had taken up the challenge to do anything smart with them.
We saw a gap for a company that could maximise smart technology to offer electricity that was cheaper, smarter and easy to manage.How we deliver cheaper electricity
We started out by custom-building our systems from scratch to ensure they were super-efficient and could capitalise on the benefits of new technology. We took all aspects of our business online, and then began creating ways for customers to benefit every day from the extra information provided by their smart meter.
By analysing our customers’ power use overall, we can optimise the cost of our wholesale electricity purchases - helping us to deliver low power prices, 365 days a year. We also created the Hour of Power - a super easy way to boost your power savings every day.Our service
We have a team of friendly power experts based in our Auckland office ready to help with any queries via Live Chat, social media, email or call-back requests. Electric Kiwi operates on a no contracts basis – which means it’s our job to keep you happy with low prices and awesome service.
Who we are
Electric Kiwi is part-owned by a small team of young entrepreneurs who saw an opportunity to combine their expertise in information technology and the electricity market. With backing from smart global investors who share our vision, we plan to keep the big power retailers on their toes by innovating and driving competition in the market. Find out more about the people behind Electric Kiwi on LinkedIn
Electric Kiwi took on its first customers in December 2014. We aim to operate to the highest standards – and are measured by outside parties to ensure we deliver on that promise.
The Electricity Authority of New Zealand has audited and certified Electric Kiwi as a reconciliation participant in the retail electricity market. This means we meet all regulatory and legal requirements to participate.
Electric Kiwi has obtained QBase certification, which ensures all our systems meet stringent quality requirements.
Electric Kiwi is a member of the Electricity and Gas Complaints Commissioners scheme.