Find your answer fast
Our FAQs cover the most common questions about power, broadband and mobile.
Load shifting
Save on power with off-peak pricing.
Hour of Power
All our plans include a daily hour of free off-peak power.
How mobile data pricing works
Getting the most bang for your buck.
Mobile switching explained
How we make it simple for you.
Bringing your own modem?
Here's what you need to know.
Flexible Billing
Your billing and payment questions, sorted.
Consumer Care
Here at Electric Kiwi, we are committed to delivering great customer service.
We were born out of a mission to do things better. We treat our customers with fairness, transparency and provide proactive support.
Find out more about our approach to consumer care.
