Here to help

Got a question? Start with our FAQs or AI Assist for quick answers.

Otherwise our local team are online weekdays 8am to 8pm, Saturdays 10am to 6pm and Sundays 10am to 2pm.

Consumer Care

Here at Electric Kiwi, we are committed to delivering great customer service.

We were born out of a mission to do things better. We treat our customers with fairness, transparency and provide proactive support.

Find out more about our approach to consumer care.

Outages & faults

Things gone a bit pear shaped? Click the option below to get back up and running!

Power

Broadband

Mobile

Other contact options

Send a message

Send us a message with your query and we will get back by email.

Facebook

You can send us a message on Facebook

Request a callback

If you would prefer to talk on the phone, let us know and we'll get back to you between 9am-5pm on weekdays.