Smart technology allows Electric Kiwi’s service to quickly evolve to suit your needs. In a recent customer survey, you said you wanted more flexible payment options so we delivered just that!

Customers used to pay every month but now you can choose to pay monthly, fortnightly and even weekly to suit your lifestyle.

Any new customer who signs up with Electric Kiwi will default to a fortnightly direct debit from either your bank account or credit/debit card.

After you have received your first bill you will then have the flexibility to change how often you pay your bill and you can even choose the day of the week or month when the money leaves your account!

We’ve made it really simple so you can choose when you pay through your online account – check out how in this quick, step-by-step video


if you need a hand along the way, simply drop us a line through email or live chat and our awesome online service team will get you sorted.