Direct Debit Authority Special Terms

These special terms (this Authority) apply to us (the Initiator) where you (the Customer) have authorised us to make direct debits from your account with any bank (the Bank)

1. The initiator

I agree that the Initiator must give me at least 2 days’ prior notice of each direct debit, including the first direct debit in a series.

Changes to the amounts or dates of a series of direct debits require 30 days’ prior notice to me.

All notices must be in writing, but can be delivered electronically, if I have agreed that with the Initiator.

2. The customer may

I can also agree with the Initiator to receive a same day notice for direct debits specifically requested by me.

I can also ask you to reverse a direct debit up to 120 days after the direct debit if:

  1. I didn’t receive proper notice of the amount and date of the direct debit, or
  2. I received notice but the amount or date of the direct debit is different from the amount or date on the notice.

3. The customer acknowledges that

If you dishonour a direct debit but the Initiator retries it within 5 business days of the original direct debit, I understand that the Initiator doesn’t need to notify me again about that direct debit.