Choice As Mobile Plan Special Terms
Effective from 21 April 2026
The supply of mobile services under this Choice As Mobile Plan (“Plan”) is in accordance with our General Terms for Mobile Customers (“General Terms”), our Privacy Policy and Fair Use Policy and the following special terms (“Special Terms”). If there is any conflict between our General Terms and these Special Terms, the Special Terms will apply.
- The Plan
- Pricing
- Unlimited Calls
- Unlimited Data
- Unlimited Text (SMS)
- Voicemail
- Additional Charges
- Buddies
- General
- Defined Terms
1. The Plan
1.1. On this Plan, you get Unlimited ‘Max Speed’ Data at all times during your monthly data cycle.
1.2. Your monthly data cycle starts the day you Activate your Account. For example, if you Activated your Account on the 17th of July, every month on the 17th your data cycle will restart.
1.3. At the end of each monthly data cycle, any unused data will expire.
2. Pricing
2.1. Your monthly Plan cost will be based on the number of days in each billing period; you will be charged a daily rate.
2.2. Your pricing on this Plan is not fixed and is subject to change from time to time. We will notify you if your pricing changes.
3. Unlimited Calls
3.1. On this Plan, you will be charged a 0 cent per minute rate for all calls to any standard mobile or landline in New Zealand and Australia provided you pay the applicable Plan Charge. Calls to Norfolk Island and Australian Antarctic Territory are excluded.
3.2. Unlimited Calls are only valid for voice calls to any standard landline or mobile in New Zealand and Australia and cannot be used to make calls to premium rate numbers (e.g. 018, 0900) or satellite phones.
3.3. Our Fair Use Policy applies to Unlimited Calls. Your use of Unlimited Calls must be person to person use in line with our estimate of reasonable use of this service (by reference to standard and/or estimated customer profiles). We may take action if we consider your use to be in breach of our Fair Use Policy. Please ensure that you have read and understood our Fair Use Policy.
4. Unlimited Data
4.1. On this Plan, you will be charged a 0 cent per MB rate for all data consumed in New Zealand on each Billing Date provided you pay the applicable Plan Charges. You must not use Unlimited Data in any way that contravenes our Fair Use Policy. Please ensure that you have read and understood our Fair Use Policy. We may take action if we believe your use of Unlimited Data breaches this policy.
5. Unlimited Text (SMS)
5.1. On this Plan, you will be charged a 0 cent per text rate for all text messages sent to any standard mobile in New Zealand and Australia provided you pay the applicable Plan Charge.
5.2. Unlimited Text cannot be used for MMS or texts to premium rate numbers.
5.3. Our Fair Use Policy applies to Unlimited Text. Unlimited Text is only available for person to person use consistent with our estimate of reasonable use of this service (by reference to standard and/or estimated customer profiles). We may take action if we consider your use to be in breach. Please ensure that you have read and understood our Fair Use Policy.
6. Voicemail
6.1. Voicemail is currently available on this Plan.
7. Additional Charges
7.1. Roaming usage, international calls/SMS (except as included under clauses 3 and 4), MMS (e.g. picture messages) and Add-ons are excluded and additional Charges will apply as set out on our website.
8. Buddies
8.1. On this Plan, subject to our approval, you may add up to 4 Buddy Connections to your Account.
8.2. Each Buddy connected to your Account gets their own Plan, including Unlimited Calls, Unlimited Texts, and data (either Unlimited Data, if also on the Choice As plan, or otherwise their own max speed data tier allowance on Choice plans).
8.3. Data allowances cannot be shared between Buddies or the Primary Account Holder.
8.4. At our absolute discretion we may, at any time, bar you from adding Buddy Connections to your Account. We may do this for any reason, including if you or the person you wish to add as a Buddy has any outstanding Charges or any overdue payments to Electric Kiwi (whether for Mobile Services or any other services offered by us). We may require you to undergo a further credit check at any time including before we permit you to add a new Buddy to your Account. We may also require a security deposit or personal guarantee from you.
8.5. As a Primary Account Holder with Buddies connected to your Account, you are ultimately responsible for:
8.5.1. Any and all Charges that you and Buddies connected to your Account incur, including Plan charges, roaming usage, international calls/SMS (except as included under clauses 3 and 4), MMS (e.g. picture messages), Add-ons service charges.
8.5.2. Any interest free repayments (or costs) for any phones, accessories or other devices added to your Account including any relating to any handsets used by a Buddy on your Account. All of these Charges will appear on your invoice. Buddies do not receive invoices for their Charges.
8.6. For each Buddy Connection that is successfully added to your Account, you, as the Primary Account Holder, will receive a discount on the Plan Charge for each Buddy based on the number of Buddy connections on your Account as notified by us to you.
8.7. As a Buddy, your Account will be linked to a Primary Account Holder’s Account. This means that such Primary Account Holder may be able to:
8.7.1. See a record of all usage data, Add-ons, calls and text messages made to/from a Buddy’s connection (but not the content of calls or texts).
8.7.2. Subject to functionality, manage/change a Buddy’s max speed data tiers, add or remove Add-ons, add bars or limits to services, e.g. bars to prevent international dialling or roaming or impose spend limits.
8.7.3. Remove a Buddy from their billing Account at any time with up to two days notice. The Primary Account Holder will continue to be responsible for the Buddy’s Charges until the Buddy is completely removed.
8.7.4. If the Primary Account Holder’s Account is terminated, Buddies connected to their Account will also be terminated.
8.8. When a Buddy is removed from a Primary Account Holder’s Account, our obligation to continue to supply Mobile Services to the Buddy ceases. If the Buddy wishes to become a Primary Account Holder, this is subject to our satisfaction (at sole discretion) with the outcome of a credit check. From the time we accept a Buddy as a Primary Account Holder, they become fully responsible for payment of their own Charges. Any existing balances of max speed data they had as a Buddy will expire immediately and any Add-ons or discounts on their existing Plan/Account will be lost.
8.9. If you already have a Plan with us and you become linked to a Primary Account Holder’s Account as a Buddy:
8.9.1. You continue to be responsible for any outstanding Charges that remain on your Account as at the time you become linked as a Buddy.
8.9.2. If you have any Add-ons or discounts on your existing Plan/Account, you will lose them from the time you link as a Buddy.
8.9.3. Any existing balances of max speed data will expire immediately.
9. General
9.1. If you are under 18, you can only join as a Buddy linked to a Primary Account Holder – you must be 18+ to become a Primary Account Holder.
9.2. Standard acceptance and credit criteria apply. Our standard fees and additional service charges and terms also apply and are available on our website.
9.3. We reserve the right to change or withdraw this Plan, at any time, without notice.
10. Defined Terms
What some of the words used in this document mean:
> “Unlimited Calls” has the meaning given in clause 3 of these terms and conditions.
> “Unlimited Data” has the meaning given in clause 4 of these terms and conditions.
> “Unlimited Text” has the meaning given in clause 5 of these terms and conditions.
> Other defined terms have the meaning given to them in other Electric Kiwi terms and conditions, including the General Terms and Choice Plan Special Terms.