Frequently asked questions

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Rates and Pricing

  • Why does Electric Kiwi charge $4.99 to my credit/debit card or bank account as soon as I switch?

    To ensure we have your payment details correct, as soon as your switched to Electric Kiwi we’ll deduct $4.99 from your account the next business day. But don’t worry! We then credit your first bill the $4.99.