Frequently asked questions

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Smart Meters

  • What is a smart meter?

    Think of a smart meter as a virtual meter reader. It records the actual amount of electricity you use every half hour, and the data is sent to us once per day using similar technology to text messaging.

    This data transmission occurs for a very short period of time (around 1 second) during the middle of the night and occurs at a very low wattage. This is much lower than the average households use of cellphone or wifi networks.