Frequently asked questions

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Hour of Power

  • Why does Electric Kiwi offer the Hour of Power?

    Electric Kiwi’s free Hour of Power aims to help our customers save even more on their electricity bills by changing when you use electricity.

    In New Zealand, electricity generation plants (such as wind turbines and hydroelectric dams) monitor in real-time how much electricity is required across the nation, and generate that amount of electricity to send to homes and businesses. However, sometimes these turbines and dams cannot generate enough electricity to meet demand during ‘peak’ electricity use hours (such as 7:00 AM - 9:00 AM and 5:00 PM - 9:00 PM), especially during a cold snap. This means expensive gas-powered plants may need to start up and run for an hour or two during the peak, which increases the price of electricity during those times.